A: NO! Northside Collision backs all repairs with a lifetime warranty, and your manufacturer's warranty will remain in effect.
A: Call us first. Our staff will walk you through the entire process. From communicating with your insurance company and towing your vehicle, to scheduling your repairs and providing you with a car to drive while your vehicle is tied up.
A: Claim numbers are issued by your insurance company at the time you report your accident. Just jot it down and bring it with you when you come in to begin the repair process. Northside Collision will take care of the rest.
A: Yes. Northside Collision employs a state of the art repair process which enables us to accurately match your vehicle's finish.
A: Absolutely. We generally order your vehicle's parts at the time that we write the damage estimate and schedule your vehicle for drop-off. In the event your vehicle is not safe to drive, we will arrange for a loaner car or rental as soon as possible.
A: If the total damage (your car and the other party's) is less than $1,000.00, then your insurance company may not raise your rates. If the damage exceeds this amount, your rates may increase 10% for 3 years (on average) for the first or second accident.
A:According to New York State Regulation 64, you are required to get just one appraisal of damage. The insurance company has their own appraisers to verify any estimate you receive.
A: No. A car is a total loss only when the price of repairs exceeds the insurance company's determined value of your vehicle. Nowadays, most cars are built using unibody (frame and body as one) construction. Our highly skilled technicians, with aid of our state-of-the-art computer measurement system, can return your vehicle to its original factory specifications. If it is determined that the frame section is bent beyond repair, that section can simply be replaced.
A: NO. You do not have to pay the difference of the two appraisals. Quite often the insurance estimate is lower than ours. The insurance company may not know where you are going for the repair and therefore will write only for the most basic repair procedures. It is our job, once your vehicle is in for repair, to contact the insurance appraiser and negotiate the claim on your behalf.
A: In many situations, the insurance company will furnish a rental car. We would be happy to arrange a free loaner vehicle for you if your insurance does not provide for it.
A: Today's modern factory finishes incorporate multiple layers of highly specialized paints. Northside Collision has made an investment in the finest paint system available - we use top quality paint products from BASF. We take special pride in our ability to match factory finishes as the final step in the restoration process.
A: Vehicle repair time is determined by the complexity of the damages and the availability of parts. Northside Collision will make the repair in a timely manner without compromising quality standards for the sake of time.
A: Yes! Northside Collision guarantees all repairs with a Lifetime Warranty.
We gladly accept insurance checks, money orders and cash. Visa and MasterCard are also accepted up to $500.